They are separate records on separate platforms, managed in separate accounts. A Google Business Profile is your listing on Google Search and Maps. A ChatGPT business profile is your business's record in ChatGPT, managed in OpenAI's Business Hub. Having one does not create or update the other.
Does claiming one claim the other?
No. Each platform runs its own claim and its own verification. In ChatGPT you verify your connection to the business by phone, business email, website domain, or Shopify, and then complete a separate identity check with Persona.
Who can claim a ChatGPT profile today?
The ChatGPT side is a beta that opened on November 10, 2026, and it is narrower. OpenAI says availability depends on the business's location and type, and that local stores and restaurants can currently claim only an existing U.S. listing.
Why should both say the same thing?
OpenAI notes that ChatGPT may also use other sources when answering questions about your business. Your website and your other listings are those other sources. Matching names, addresses, phone numbers, hours, and service descriptions across all of them is the single most useful thing you can do.
Which one should you do first?
Do the reconciliation first: decide what the true name, address, phone, hours, and services are. Then every profile is a copy of one agreed record. That is the first thing Hi Dev prepares, whichever platform you start with.
Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.
Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.