Setting up a profile is mostly preparation. The claim itself is short once the right person has the right material ready. These are the seven things we collect with a client before anyone opens Business Hub.
What do you need for the claim?
- A live website that says what you do, where, and how to reach you
- Someone who can receive a code at the business phone number or email on the listing
- Access to your domain's DNS settings, or the person who manages them, if you verify by website domain
What do you need for the identity check?
OpenAI says you may need a government-issued ID, business registration information, and proof that you are authorized to represent the business. The business name, address, and any registration or tax number you give should match your official records, because a mismatch is a common reason a check has to be repeated.
What do you need for the profile itself?
- A logo file you have the rights to
- A photo that can serve as a cover
- Notes on what you offer, in your own words
- Your delivery and return policies, if you ship or accept returns
Who should do it?
The owner, or a person authorized to represent the business, in their own ChatGPT account. Decide who that is before starting. The person with access to the business inbox is not always the person with the authority, and the account chosen during the claim is the one that manages the business afterwards.
Where these facts come from. Platform details were checked against OpenAI's help article, Setting up your business on ChatGPT, on November 11, 2026. The product is in beta and the rules change.
Hi Dev is an independent software studio. We are not affiliated with, endorsed by, or part of OpenAI. Eligibility, verification, and approval are decided by OpenAI.